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#380710 05/10/09 05:23 PM
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My wireless router router quit working last night. I've tried the reset button. I've also tried uninstalling and re-installing it. Nothing seems to work, my computer tells me i have no response even after the hard reset.

This is the third router I've bought in the last two years. I even bought a 99 dollar Linksys wrt160 n router as i was told the wireless n was best. Every time after a while, they just stop working on me.

Is this common? I live on a main street in my town. I suspect cb interference is the problem, but i really don't know. I just know I'm getting tired of buying routers.

Does anyone with tech experience have any suggestions for me? Any help would be appreciated......

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What do you mean by "it quit working"?

Can you see the wireless connection in your available wireless networks? Do you have the router password connected which would require an encrypted key to connect? Can you conect to the router if you do so through a network cable connection?


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Unplug the router and cable modem box wait a minute or two then plug them in. One thing I noticed about the Linksys router is that the reset doesn't work all the time and unplugging both units will reconfig the IP addy.


Any chance you changed the SSID by accident?

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i did see the connection until i did the hard reset. It just wouldnt connect. After the hard reset i could see my new default network "LINKSYS"

I ASSumed when i did the hard reset the encryption key was reset to no security key.

I was trying it wired when i attempted to re-setup my network, but still no connection.

I should mention when i re-setup the network i got to the very last step. but it just hangs there and eventually tells me no access point is available.

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thanks fletch......i didn't think to reset the modem as well. I'll give that a try next

Yea the new ssid is the default linksys.

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Quote:

I suspect cb interference is the problem, but i really don't know




That shouldn't be it since a CB's run on a different radio frequency then cable, or dialup depending on what your using.

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I just had the same issue last week.. ended up I needed to reboot both the modem and the router.. After that, I had to reset everything, but once complete, it works perfect..

I should say I have a cheap Linksys router.... and in 4 years, it's never done this before.. So far, it's been very reliable...


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After you reset the modem and router, reboot your computer before trying to connect.


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Anytime there's a hiccup in our internet connections, I will unplug the modem and router, let them sit, plug the modem in first (wait till all lights are going) and then plug the router in. Anytime I've called TWarner, that's all they have me do and it usually works.

Also - wireless N is the fastest, but ONLY if your laptops have N installed. If not, it's a waste of money.

http://compnetworking.about.com/cs/wireless80211/a/aa80211standard.htm


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Same here. When I used my old Linksys WRT54G router and it would drop, I'd unplug the cable modem and plug it back in, then do the same with the router. Occasionally doing it with just the router would work.

I've had no issues since upgrading to my Airport Extreme dual-band a few months ago.

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Thanks for all the input, I've tried them all and I've came to the conclusion something is wrong internally with the router. I've reset everything over and over. And then i tried a couple more times. I just chucked it in the trash. I have no patience for junk.

I'll just buy another router this week, and hope for better luck next time.

Thanks again.............

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Quote:

Quote:

I suspect cb interference is the problem, but i really don't know




That shouldn't be it since a CB's run on a different radio frequency then cable, or dialup depending on what your using.




This is correct, CB's run in the 26-27mhz range, routers, cordless phones & baby monitors run on 2.4ghz. You can change the channel of most routers internally though, pretty simple. Chose channels 1 or 11 to get the farthest out of the range if you suspect a baby monitor or phone interference.

Don't forget to reboot your computer after going through the reboot sequence with all the other stuff.

See if you can get into the unit. Connect with a cable directly to the Linksys and set your computer's LAN (not wireless) IP to 192.168.1.99 and your mask to 255.255.255.0, and put 192.168.1.1 (I think this is the default IP for Linksys) into the browser and see if it's coming. up. Make sure nothing else is connected to either the unit or your computer. If you can get into the unit then it means the internals and port are good. The radio might still have gone bad but start ticking things off one by one. Poke around and see if everything is on the defaults. I work in wireless internet for a living and it's my experience that when it isn't a simple equipment reboot issue, MOST of the time it's the computer that's losing the plot. Either another router is in the area on the same channel or there's a virus that's braodcasting in the background and causing the unit to lock up etc etc etc. Of course these units are cheap though. I've seen it all when it comes to dead wireless routers.

Oh, and who ever said it is correct, an N radio is only going to matter if your computer also has an N radio. otherwise your still on the A, B/G whatever.




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Quote:

Quote:

Quote:

I suspect cb interference is the problem, but i really don't know




That shouldn't be it since a CB's run on a different radio frequency then cable, or dialup depending on what your using.




This is correct, CB's run in the 26-27mhz range, routers, cordless phones & baby monitors run on 2.4ghz. You can change the channel of most routers internally though, pretty simple. Chose channels 1 or 11 to get the farthest out of the range if you suspect a baby monitor or phone interference.





When I was in high school I was really into HAM radio and CBs. my neighbors used to hear me talk to folks on their cordless phones all the time. Thankfully, wireless routers a smarter on how they deal with things, but you can still cause problems if your running a ton on power on your CB.


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Try a Powerline wired adapter. Unless you are roaming with a laptop.


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Be careful with the use of "reset". Resetting means you pushed in the reset pin on the device, which wipes out all programming, and returns the device to default settings. Versus a reboot, which is powering off and powering back on.

You don't want to "reset" your cable modem if you don't know what your doing. While it shouldn't matter, depending on the service, it could cause more problems than it's worth.

Now you said you could see the network at one point, but could not connect to it?


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Thanks for all the help guys, but i think it's a lost cause. I've rebooted and reset everything. Installed and uninstalled everything 2 or 3 times. It shouldn't be this hard.


I give up.......I'll buy a new router this week.


Thanks again everyone....

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Before giving up, try calling Linksys customer service, or your ISP customer service. When I first got my router (Belkin), I had some problems and called cs. I had a long wait and had to talk to somebody I could barely understand, but they were able to solve the problem. A friend of mine had problems with his router and the cable company helped him. You shouldn't be going through routers at that pace.


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Personally, I have lost faith in Linksys Routers.. The last few I purchased have had this same problem with dropping connections and requiring a hard reboot.. I purchased a D-Link wireless router and have not had many problems with it.. I don't think Linksys is as good as they used to be.


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Just an extra little tip the coable company told me:

When rebooting, reboot the cable first, then the wireless. The wireless reboots much quicker and doesn't always capture the cable connection if it's not fully rebooted.

Not that that will help you right now, just something in the future.


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Quote:

Personally, I have lost faith in Linksys Routers.. The last few I purchased have had this same problem with dropping connections and requiring a hard reboot.. I purchased a D-Link wireless router and have not had many problems with it.. I don't think Linksys is as good as they used to be.




I agree with you to a point, I have had my linksys router for years, with only a handful of issues, that were easily corrected my what I mentioned earlier in the thread, but if you ask me, I would recommend a Belkin router over Linksys any day, and if you find the right deal they will cost closely to the same amount, now if you want top of the line, get a Cisco but your gonna pay.

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I had my Linksys for 4+ years before it crapped out on me. We thought, at first, that someone was tapping into our connection and swiping our bandwith, causing our connections to sllllllllllllllllllllloooooooooooooooooooowwwwww to a snail's pace.

I unplugged the router and hardwired into the cable modem with no issues. A couple days later, I plugged the wireless back in and there was NO connection, at all! So, the hubs bought a new router about a month or so ago...no issues since.

I have no idea what brand he bought this time around. I bought the Linksys. The one he got this time, though, looks all purty. And we all know that's important.


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Quote:

When rebooting, reboot the cable first, then the wireless. The wireless reboots much quicker and doesn't always capture the cable connection if it's not fully rebooted.

Not that that will help you right now, just something in the future.




Though that is somewhat true, depending on the router and the issue, the problem I think is happening is for some reason the router IP is not resetting making it different to the CPU's IP, causing a conflict, he could try and ping his computer but now that I think about it, he should probably get to the command prompt on his CPU and type IP config to see if this restores the good properties. I probably could get it p and running if I had the equipment in front of me, but diagnosing computer problems on the net is tough.

O I dont think the router is junk, I think Rik is missing a step...

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I'm gonna check some of my computer sites as well as ask my WAN professor if I am missing something, but in discussion about routers, my instructor said something like routers rarely just break down, but normally the programing gets messed up and allot of times this happens is due to people using the default setting the router have, and hacker types can use this against people if they want too, so this could be virus or it could be the router did crap out, hard to put a finger on without messing with it.

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