DawgTalkers.net Forums DawgTalk Fantasy & Gaming ps3 connectivity issue

hey, no go on the wire connection. Display doesn't have hdmi and i don't really feel like picking up the TV and setting it up in here.

I'm gonna try the ports again.

I wasn't able to grab anyone at work today, and I don't have time to run down to microcenter for a giant ethernet.

This is what my screen looks like when I log into the modem.

If you click firewall, you get 4 choices. They are all firewall security levels. They are, high, medium, low, and custom. It was on low when I signed in, so that's either the default or what the Comcast tech set it up as. There is an option to save and to restore default settings.

If you click "Advanced" you get into the port stuff.

Port Forwarding:

enable/disable
services name: AIM, FTP, Other
service type: TCP/UDP, TCP, UDP
server ip adress:
start port:
end port:

There are also similar tabs for entry for Port Triggering, DMZ, and Dynamic DNS. device discovery too but I don't think that's related to my issue.

Don't forget to MANUALLY set the addresses on the ps3. The automatic ones can change, for the port forwarding to work the ps3 must ALWAYS be on the same address. It will work, for a while, if you don't, but one day it will just stop working. Depends on the boot sequence of the units in the house.

Internal IP addresses are like extension numbers for a phone system. Usually on a network it does not matter which unit is 1, 2, 3 etc. as long as the router knows which unit requested which data. It hands out these numbers as units power on and request one. You are going to direct the port to a particular address, it must remain the same - this is called "static IP", (internal) which is very different from what Comcast would call "static IP" - that would be External. They charge extra for this.

If you are a heavy gamer, you want that hardline.

Model number of the Arris unit?

It's a TG862G/CT

It says Xfinity all over it making it seem like it's their model, but underneath where all the info is, it says Arris.

So how do I manually set the addresses on the ps3?

Is there no DISABLE for the firewall? That sucks. Look under Custom.

Service name does not matter. Type TCP/UDP, (unless otherwise specified) Server IP address is the static IP of the PS3 unit, start and end port usually the same number unless they give you a range.

Some models you have to name the service and create the range in a separate menu before you can select it in the forwarding menu. Bizarre.

Port Triggering is similar, but different. I've had some units where the forwarding menu did NOT work but Triggering did.

The setting on LOW is kinda bad because that would indicate that few, if any, ports are actually blocked. That's all a firewall is, a list of blocked ports. What they block for the different settings is a complete crap shoot.

Look thru the menus for something called "bridge mode", or a mode setting with "bridge" on it. Do NOT change this, but it may be needed later. What it does is make the unit JUST a modem and disable the router function. Then we plug the old router in and do the firewall adjustments there.

The required settings may need a call to comcast, just tell them you want to use your own router and need the bridge mode settings, don't go into any other detail. That's another step, anyway.

Model number of the modem?

TG862G/CT

Thing that sucks is, I can't call Comcast, because they'll just send me to their Xfinity team which is outside the company which means they're going to charge me for advice.

I successfully changed my IP address on the ps3. Although my D/L speed is down to below three, upload is still above 1.

I was able to get DNS servers for Comcast in the Chicago area off of a website. Everything set up clean.

I guess now, i just open the ports. However, what ports do I use. the ones listed on Sony's website seem to be only sony's published games.

I found this on some message board from 6 years ago:

Andey wrote:
okay i have a nice fancy firewall that is blocking my ps3 from UPnP
does anyone know what ports i need to open for my ps3.

TCP:

80
443
5223

UDP:

3478
3479
3658 should also be opened for voice chat.

You should use the DNS servers given out by the modem, though generally it does not matter.

On the laptop, Start menu, (accessories), RUN, type CMD, run, at the prompt on the black screen type IPCONFIG /ALL. caps not necessary, space after the "g". Press enter, find the entry with numbers for "default gateway", copy all these to the PS3 except for the change to the IP address described earlier. (add 10 to the last digit).

These changes should have no effect on performance.

As for the list of ports, I thought you already had those. From the info posted, firstly, there weren't any PS3 units six years ago.

I'll check the manual on the unit.

after reading further it seems like this is only Sony published games like Last of Us, the show, etc

Consensus is that you will need to use Bridge mode. That modem/router unit had multiple notations of port forwarding not working. As I mentioned had been my experience.

DNS servers should be 75.75.75.75 and 75.75.75.76. Check that, MUST BE. Usually DNS servers simply require a working one. 63.75.167.11 and 63.75.167.9 are actually old Sprint DNS servers but will work almost anywhere. Except for some Comcast setups.

Also re-enforced that the FIRST thing to do is to try a hard-wired connection to eliminate wireless issues. That is what a professional would do, which is why I strongly suggest this be done. Wireless introduces multiple issues that can be complex to determine.

This unit has features you do not need, and it does not work well. Get a replacement for the old modem, same model, or buy your own and then plug your old router back in to it. Then we still have the original wireless issue to deal with.

One other thing to try is to put the PS3 address into the DMZ entry. That should put it outside all firewall settings. I have experienced this not working on some Comcast modem/router units.

I switched the servers up to those.

Ports are entered in but still nothing. Gonna try the DMZ thing, but if that doesn't work IM gona have to stop and pick up a long ethernet like you said.

So If I try entering my static ip that's on the ps3 into the DMZ, should i disable port forwarding?

Ok, so entering the ps3 static ip into the DMZ has made the game playable, however, i put mw3 on, and I can get through a round of team deathmatch, but at times it lags. I 3-4 bars and then all of a sudden one red dot.

Not what I was used to when I was running on my old ps3 with the old router and old extender. I was getting smooth gameplay. Gonna refresh everything and give it one more try.

Gotta leave for hockey soon. I really really appreciate the advice.

Port forwarding does not matter for the DMZ, that's basically outside all router settings.

That variable lag is an issue. Some things you have to take into account - internet speed is a variable. Server connection speed and traffic is a variable. Speed of server unit is a variable. Connection speed to any sight will NOT remain constant.

Not to mention the wireless. A microwave oven, heavy electric motor, sunspots, etc can interfere. Hardwired is stable and unvariable.

Cable modem has a high max speed, but you are on a shared circuit in your neighborhood - other's usage can affect your max speed. Shouldn't drop you to nothing, because of course they wouldn't over subscribe their available capacity. DSL is an individual pipe.

It shouldn't drop to complete crap, though. Something else to test is disconnect or shut down ALL other pc's on the net.

How similar is what you are experiencing to the original problem before the modem was replaced? Never forget that there could be more than one problem. Also if the problem only happens occasionally, then there is no way to find a solution in a short period of time. All must be tested extensively.

See how much FUN this is!

Seriously, this is what I do for a good time.

lol

The problem is totally different.

When we had the old modem+router combo, and I had my old ps3 (the fat one) it would run like a freaking champ, but at times the connection would just quit. Eventually it would go back on.

The thing is, I love playing video games, but I'm not a huge online guy. I don't do sports games online, I prefer to go solo and build my team. I'm a sim sports guy.

So I don't think I played enough COD or BF to notice. If I was more into that I might have had a bigger issue. I get into COD for a week then Im done for like a month.

But yeah, prior to this crappy POS modem, that thing ran to the point where lag didn't exist, and that was wireless + an extender. That issue came up with everthing though. Being on my laptop, on the phone, etc.. It wasn't limited to just the playstation.

Now everything runs smoothly, yet, the ps3 just seems to be at a standstill, although the DMZ didnt open it up. I'm gonna try again tomorrow to compare, and hopefully run a wire test.

Although this stuff is crazy, I bet it's not too hard to find networking jobs, lol. What a pain in the ass this stuff is.

Comcast WILL exchange the modem at no charge. The only reason to have that unit is that it is voice-phone capable. The old Motorola surfboard modems worked great, and had no router features built-in. This would allow you to completely bypass the router altogether, just plug straight in to the modem.

Not as a practical way to run, but as a way to ELIMINATE a major component of the problem. Defective routers very often cause the kind of problems you are having, totally apart from port settings. In your case, removing or swapping out the router is not possible, it is one piece with the modem. A huge diagnostic step is just not possible.

You might try an N-300 router for greater range, coupled with a "normal" modem-only modem.

You know what you call a modem that doesn't work very well?


A Less-dem. Get it? It's not "mo", it's less. Now, there's a real thigh-slapper.

I'll be out a lot tomorrow but post the results. Get that cable!

I forgot, have you tried eliminating the extender? Try putting the modem up at a higher level, this should boost range a bit. Unfortunately, to test this you will have to play games for 20 minutes or so. Darn!

All right, what happened? Whatcha got, what did you do, how is it working???

Don't leave me hanging, here.

Have not had time to try it, and unfortunately the IT guys left me hanging with giving me that cord. Maybe monday.

I'm gonna test the connection with the DMZ setup again tonight after the game. I've had hockey last night, this morning, and again this afternoon.

So you like boxing on ice skates?

There's a couple things worth trying on the wireless, now that you are a bit more comfortable in the menus,

Do these separately. Always Save Settings, power down the router, (unplug power cord), wait 10-30 seconds, check again to make sure setting has been changed. PS3 powered down until after change.

Look for channel #, usually 6, can be 1-15. Try three channels up or down, this may avoid local interference. Other devices should have no problem. Very much like changing channel on a walkie-talkie. Receiving end automatically finds channel.

Look for Security. Probably WPA or WPA2. Take screen shots or note down all settings. Turn Security OFF or NONE. Test. Other devices should be off for this, after the test put it back the original way and boot PC's, no difference. If it works and you keep it this way PC's just will re-recognize network. PS3 go thru the manual network setup and change security to NONE.

If NONE works, change it to WEP, put in a 10 digit number, enter that into PS3, and test. If you keep this, all other devices will need the 10-digit number.

Just wanted to post a big THANK YOU for wasting my time.

Without the results, ALL my time and effort expended was completely and totally useless. Worse than that, as I could have been doing something else, ANYTHING ELSE, more productive.

This is why I don't usually do this crap online. I have to depend on other's responses and can't move you out of the way and solve the problem myself. That's why I do this for a living, I like solving problems and am good at it.

There is no completion here. No solution known. Nothing accomplished.
Frustrating, useless waste of time.

I have a VERY long memory. Next problem you have, hopefully you will get answers from somebody else because I won't waste any more of my time on you.

Really dude?

Results? There are none.

It still works like crap, and a hard line still doesn't do anything. Everyone has danced around it.

Nobody put a gun to your head and demanded you throw your two cents in.