DawgTalkers.net Forums DawgTalk Everything Else... Black Delivery Driver Replaced After Customer Wanted Whites Only

I'm pretty sure the truck was loaded and en route with the black driver when the customer called back with this specific request.. otherwise you could be right.

They should have showed up with the appliance, dropped it on the lawn and said "We can leave it here or bring it in. Your call."

Colour was brought into it when the request was made. The company should have stated that our delivery men are our delivery men and if the customer was unhappy with that, they could arrange private delivery or get a refund.

Flip it to other things and the answer should be the same.... What if a muslim stated he didn't want a jewish deliveryperson? Or a catholic didn't want a muslim deliveryman? OR a straight guy didnt want a gay guy... etc etc etc. Its wrong in every setting. Business transaction should not be subject to people's personal bias or prejudice. Period.

I don't care if a black guy delivers my stuff or a gay guy or a woman or a Muslim... as long as they aren't Canadian.

Unless its Labatt Blue.. <3 that beer! You know, Pam Anderson got her start after being noticed at a Toronto Blue Jays game busting out of a Labatt Blue t-shirt.

Tough to find us. We disguise ourselves fairly well.

Just don't make us say "about"

I see your point, but if the management does this for one customer, doesn't it basically become the norm for all of them? People talk as I'm sure you know. What happens when other customers have odd requests? Next it becomes the norm.

Yeah that's true. But the point I was trying to make was to defuse the situation and keep it to a low profile.

Agreed

Or ask you to pass the bacon.. because I'm going to get ham.

There is a certain section of the public that can not be reached. They are who they are and no matter how we feel, their beliefs and opinions will not be changing. I don't know this woman's history, but there could well be some traumatic event such as a rape or assault in her past causing this fear. I can't say.

If that's the case, here is a person with an underlying mental fear. A metal problem of sorts. Something in need of professional counseling. If so, I don't consider this woman a racist.

There are plenty of racists out there. But I don't believe we can look at such an incident with very few surrounding details and suddenly label someone. Isn't that what so many wishing to help with racial relations so against?

You could be right, but I've been in and around the Danville/Lynchburg area.. the odds are greater that she is just an ignorant racist..

No. That is literally a casebook example of racism. She now equates a handful of people with an entire race because of things that happened in her past. That's beyond insane. Could you imagine someone else doing that? If I just suddenly started hating white people because of something a few white people have done? It's insane. If she would have had the Black guy come to her house, and she overcame her fear and talked to him, she would have been celebrated for overcoming this problem. The news would have loved it, she would have been great friends with him. We see this story in the media so often that 40 posted that trope in the thread earlier. But, when she stops short, her racism is overlooked? This isn't right and we know it.

A place called "Lynchburg" has a lot of racists? You don't say...

Exactly. You cannot put one job over your black employee. Most companies think that their employees should be team members. My Dad has worked for Lowe's. I know it's a team oriented environment. You don't throw teammates under the bus. That's what they did. They should have told her, "Ma'am, it's already on the way and the driver is black. There's nothing I can do. He can just drop it off outside if you want." That was the line. If she would have wanted her money back then give it to her, you don't want money from a racist and no one will fault you for it. Instead they caved and threw their employee under the bus for some cash. Poor show on them. They deserved to get fired. Inaction against racism is helping racism.

Let me give you an example of how it happens in other places. When I was 15 I worked at Taco Bell until I could afford a car. Now I'm from Centerville and we're not too far southern Ohio, but we do get our fair share of rednecks traveling north. One day I was taking orders and I had a customer mumble to me his order two times, each time I asked him, "Sir, could you speak up a little?" and the second time I ask him that he goes on a racist tirade. He asks me why I can't understand him, if I spoke English and asked to see the manager. The GM (Head manager) was already walking to the counter by this time and heard all of it and told him to leave and he did. That's all that should have happened.

To this day I still have no idea why he entered a Taco Bell...

See this is exactly what I'm referring to. How do you equate a fear or phobia with hate? My point was that some people have experiences in their life that they need professional help with. They develop a phobia because of some experience in life.

That's not some hate filled, pre-conceived notion about a different race of people. It's a condition or phobia based on some life experience. While it's not PTSD, it's in that same type of condition.

Look, I'm not saying that's the case here, but what I am saying is you can't lump people with psychological conditions in with bigots and racists.

Well at least YOU don't have any prejudices or bigoted tendencies or use potentially disparaging names... You leave that to the rednecks.

That IS quite ironic, isn't it?

But it is hatefilled. It's just hate fueled by fear. I'm sure every racist fears the race they hate. That's how it begins. It's one in the same. They are mutually exclusive.

I do not hate this Racism Thread but I certainly Fear it and
will have nothing to do with it.

What do you mean? I never said anything bad or good about being a redneck. I used it as a term to describe. You're aware that's why we have terms for these things, right? A redneck describes a white person from the rural country. The term does not come with any discrimination or prejudice. I can't believe we're even having this question. I didn't call him a bumpkin nor a Hill Billy, both of which have very strong negative connotations. While the term "redneck" is used by people of the rural country. You can't be trying to make a point this badly, can you?

Did you HONESTLY just type this??? The term is used in a derogatory manner, absolutely.

How about this: If you aren't a redneck, you can't use the term? That work for you?

Man, the 2 facedness you are displaying is incredible. Gees, YOU used "redneck" in a demeaning and derogatory manner.

But it's psychologically based.. I have a good friend who almost drowned as a kid, now "hates" the water, won't go on a boat, never learned to swim, gets nausea's if he just walks out on a pier.. He realizes that he is being rather irrational but he can't help it, he can't get over it.... He doesn't "hate" water, but something traumatic happened and he now has a fear that he can't control though he has seen counselors and tried any number of things to try to get over it. It is not unreasonable to assume that the same thing can happen with people.. and while that kind of reaction might seem like racism and you can call it racism if you like... but the person may not WANT to be that way...

My family is from southern Ohio/Northern KY, I've worked in the fields, I go mudding, listen to Country music, watch NASCAR, Watch Craftsman, and I go to the range every month... I am a redneck. Shoutout to my minority rednecks like Randy Mawse.

Yes, it is psychologically based. You said it yourself, he "hates" water. Doesn't matter if he doesn't want to, he still does. But, this is a false analogy. Dealing with water isn't the same as dealing with a black person. It turns out all water is identical to each other. They each have one hydrogen atom and two hydrogen atoms. Unlike water, Black people are not all the same and have different atoms composing them. Dealing with a black person who assaulted you is not the same as dealing with the black person at the Pier. It's not the same. Stop equating it.

The customer is not always right. You learn that pretty fast and if you're not considerate enough to educate them you are doing them a disservice.

Customers will decide what they need with no background to guide them in that decision. As a service representative you sometimes have to educate them in this area where they have no expertise and you have a lot. It's protecting them from wasting their money on the wrong thing.

To say the customer is always right is to always give them what they want even if what they want is wrong. That's bad.

In this particular case the customer wrong on so many levels. The manager should have educated the customer instead of simply giving him/her what they want. This customer was in dire need of an education. If she didn't like the advice then she could take her business elsewhere where someone without a spine or a sense of right from wrong could be the fool.

I find it utterly ridiculous that you would lump someone with a mental problem in with bigots and racists.

Man this board is confusing . . .

I can't help it I am addicted

Hey I am way North of you already, I would have to travel south to get to you

Here is another self professed redneck that may shock a few people

that li'l dude cracks me up.

glad he's still in the game...

so what the pit, DC, and 40 are saying is that if somebody is scared of me and hate me because i'm black, it's not racist, it's just fear.

so if i start swinging on white people, or cussing them out randomly who stand behind me in wal-mart, it's not that i'm racist, it's just because i'm scared of white people.

glad the line got drawn.

Kinda reminds me of this:

https://en.wikipedia.org/wiki/Gay_panic_defense

At the end of the day the customers racial motivations are completely speculation on our part. Perhaps she has an internal desire to make sweet love to a chocolate man. But she's married and knows she will lose control of herself if a Black delivery guy shows up in her home. It could all be about her deepest, darkest desires and the real possibility of acting them out. A real life "adult" love story come alive. This has kinda, almost, maybe, could have happened to me several times in my life, but I prefer busty Asian ladies who don't speak English.

but everybody on here says judge the person not on skin tone, but character.

but i guess that shouldn't apply across the board, huh.

Most people are not honest when it comes to issues as sensitive as race.

Most people won't admit they are hate/afraid of another human being, regardless of their reason why.

Most people don't associate or even know (on a personal level) individuals of that certain group they fear.